Bill an unlisted custom item using Open Product

Last updated 2 November 2026 · Dimdul Ltd · Restaurant product page · Video Citation: [00:05:38 - 00:05:58]

The Open Product modal allows cashiers to bill custom or unlisted items on the fly without creating a permanent menu entry in the back office [00:05:38 - 00:05:46]. The cashier inputs a custom item title, quantity, and agreed sales price, adds it to the cart, and routes the ticket to the kitchen via KOT just like standard dishes [00:05:46 - 00:05:58].

Steps

1. Click Open Product

   Tap the Open Product button on the POS order screen.

2. Enter custom dish details

   Type custom item name (e.g., Chef Special Fish Curry), quantity, and price.

3. Add to order ticket

   Item appears on the active cart with specified price.

4. Route to kitchen

   KOT prints with full preparation instructions for line cooks.