Open a finished sale and process a product return when the customer brings an item back.
Last updated 5 November 2026 · Dimdul Ltd ·
Retail product page · Video Citation: [00:02:36 - 00:02:48]
Direct video link: Play video at [00:02:36 - 00:02:48] on YouTube ↗
From the completed order, start a return when a customer brings a product back. That closes the return on the same sale history [00:02:36 - 00:02:48].
Open the sale from recent orders or the order list.
Choose return on the products the customer brought back.
Complete the return so stock and sales history update.
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Open the completed order and process the return from that sale when the customer brings the product back [00:02:36 - 00:02:48].
